Fight Breaks Out on Ryanair Flight
7 February 2011
One Comment
Over 100 passengers were thrown off a Ryanair flight from Lanzarote to Belgium over the weekend as an argument over an excess baggage fee escalated into a full blown scuffle.
The fight erupted on a Ryanair flight service to Charleroi as a passenger travelling with a large band of Belgian students was told that he would have to pay an additional oversize bag fee or leave the plane. The passenger refused and as a fight broke out stewards called for police assistance. Resulting in the ejection of 102 of the 168 tourists on board.
The ejected passengers are now being flown back to Belgium in small groups of five or six after the Belgian Ministry of Foreign Affairs remonstrated with Ryanair over their action.
This was sent to me today from present cabin crew at ryanair.
THE REAL REASON.
Hi John,
Im sure you have read the recent news on the Ryanair website about the 100 passengers who have been offloaded after becoming disrupitve after refusing to follow crew instructions because they were charged for oversized baggage.
Not many people know that the staff at these gates are seperate to Ryanair totaly,and most people dont realise that these companies Servisair,Swissport etc charge for bags,not because the follow Ryanair rules and regulations,they make commission on bags that they charge for,generally in the region of 10-15% of the overall charge.So had 50% of those passengers in Lanzorate who were offloaded for refusing to pay for bags,the staff at the gate earned about €125 on the “sale”.
Aswell as this the gate staff charge both £30 and €30 for people with oversized baggage,no exchange rate whatsoever!
The bags that Ryanair sell on there own website WILL NOT fit the baggage measures in terminals.They have been selling these bags to people saying that they are the “correct” size,but should you so much as put a pairs of shorts in the bag,its stretches and is to big!
The gate staff generally have a target of 5-7 bags per flight to charge for,and will do everything in there power to get people.This quota depends on the flight going out,for example its a higher target for Canary Islands then it is for Stanstead—>Dublin.It is scandalous what they do and the tactics they employ.
They aslo sell “Priority Boarding” but they have no cap on the amount of people who can actually buy priority boarding.I have physically seen Q’s for priority which were bigger then the regular boarding Q’s.
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